SERVICES INFORMATION
Enabling your Business Process by Implementing Lean Practices
With a legacy of almost 40 years in providing extensive BPO services across diverse industries, Mascon delivers varied information technology-enabled services to IT and ITES verticals.
We have a team of proficient members who have proven their expertise to deliver financial, technical, remote server monitoring or logistics support to any IT company.
We leverage advanced tools and lean methodology, to provide suitable business-aligned IT strategies. By each passing year of our service we have acquired brilliance in delivering quality in every aspect of our performance, be it for attaining productivity through operational activities or providing customer satisfaction through high-end technical support.
BUSINESS PROCESS OUTSOURCING
- Customer Services
- Data Processing Services
- Financial Accounting Services
- Knowledge Process Outsourcing Services
- Web solutions - Branding, Digital Marketing, Website Design
CONTACT CENTER SERVICES
- Product Technical Support
- IT Help Desk Support
- Billing & Payment Support
- Collections
- Sales Support
- Live Chat Support
- Email Support
TECHNICAL SUPPORT SERVICES
- IT Help Desk Services
- Remote Monitoring Services
- Database Support Services
- Network Support Services
- IT Infrastructure Services
CUSTOMIZED APPLICATION DEVELOPMENT
- Software Application Development
- Web Application Development
- Mobile Application Development
- SaaS Application Development
- Software Testing Quality Assurance
QA TESTING SERVICES
- Software Testing Services
- Automation Testing Services
- Performance Testing Services
- Security Testing Services
- ERP Testing Services