ABOUT MASCON

OUR VISION

Our Vision is to empower the local youth for sustainable development, engage our stakeholders and maintain a constructive relationship and enable business innovation and transformation.

OUR MISSION

Our mission is to be a world-class entrepreneurial, diversified, and socially responsible Business Support Services company offering innovative business practices and high-quality value added services to our partners by:

  • Engaging as an extended team
  • Generating business support
  • Razor sharp focus on delivery & excellence in execution
  • Providing innovative solutions with cutting edge technologies
  • Nurturing entrepreneurial spirit of our employees

OUR CORE VALUES

Our core values as the leading BPO Service Provider in India are the guiding principles of the work we do every day. It is our goal to provide comprehensive solutions in all areas of service, ensuring effectiveness and at the same time maintaining profitability.

OUR INFRASTRUCTURE

Mascon India has state of the art infrastructure for delivering quality business process outsourcing services. Our facility is fully loaded to accommodate more than 500 employees. The technical infrastructure consists of:

  • 24/7, uninterrupted service delivery with 100% power back-up, redundant data, telecommunications and Internet links.
  • Multiple service providers at all locations.
  • A dedicated technology and telecommunications team with extensive experience that manages the infrastructure requirements for Mascon and our clients.
  • Multiple independent international private-leased circuits connecting in fault tolerant mode.
  • High Speed Internet Bandwidth from multiple ISPs. Well-tuned and configured network with efficient breakdown management systems that ensure client processes are not affected in critical or disaster situation.
  • Well Configured Firewalls are in place.
  • Predictive, Progressive & Manual Dialers.

OUR STRENGTHS

Entrepreneurial Culture

  • Entrepreneur DNA
  • Skin in The Game

Broad Spectrum Services

  • Most Balanced Portfolio
  • Globally Competitive

Highly Engaged People

  • Leadership Commitment
  • Employee Driven

Customer Aligned

  • Aligned with Customer's Strategy
  • Transparency

WHAT PEOPLE SAY

Over the last decade Mascon has evolved to provide different services to diverse industries. A team of efficient, expert and competent professionals contribute towards achieving corporate goals. The company initially focused on providing computerized solutions to Government Offices & Banking Industry, but today Mascon is most well known in the Business & Outsourcing market circles for its precision and timeliness.